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How does home monitoring work in Johnson City?

December 19, 2022
Smartphone access to a home security system.

You’ve thought about it and come to the conclusion that home security systems are worthwhile for the safety of your residence. You even appreciate the thought of a smart home to deliver extra convenience and energy conservation to your life. But what about home monitoring?

Let’s take a moment to explore how home monitoring works in [[targelocation]] and why this additional line of protection is indispensable to your security.

See how Johnson City home monitoring works

If you like the thought of always having an expert there to support you in times of emergency, 24-hour home monitoring is a great choice for you. While it’s true they are always there when something happens, that doesn’t mean they are too intrusive. You won’t find them constantly surveilling your residence or checking your camera recordings. Rather, they go to work the second an emergency takes place. Here’s how:

  • Whenever one of your smart devices is set off -- whether it’s a window sensor or smoke detector -- your Vivint Smart Hub™ is automatically notified.

  • Your command center then relays the notification instantly to your monitoring professionals.

  • A smart home monitoring agent will then communicate with you to authenticate the alarm and inquire about your safety.

  • When the monitoring staff is unable to contact you, they will instantly contact first responders.

  • Your representatives are there to help you through the situation and will act as the primary point of contact with authorities in the event you are not at home.

Always standing by to help, home monitoring specialists are connected to your residence through your security components. This provides more than just a sense of peace as you have real, trained specialists to guide you during your time of need.


Protecting your home, even when you’re away

Having 24/7 support at the ready to help with an emergency is beneficial when you’re on site as you’ll be busy ensuring loved ones are out of danger. It’s even more essential when a crisis takes place while you’re not there. Think about your flood alarm tripping or a glass break sensor triggering your alarm when you’re on vacation. What will occur when nobody is there to notice the warning of the blaring siren? When you incorporate 24-7 monitoring, your home is always guarded, no matter if you’re home or not.

Your Vivint Smart Hub is vital in Johnson City home monitoring

You might consider your Vivint Smart Hub as the nucleus of your home’s security. All signals from components are directed through this vital, central hub. On top of being your bridge to monitoring experts, the smart hub provides these extra benefits:

  • Emergency button to instantly contact your home monitoring representatives
  • 2-way audio feature allowing you to speak directly to your monitoring team
  • You have the ability to call for assistance with any type of emergency, including medical problems

If you can’t locate your mobile device when an emergency takes place, you can still talk with your monitoring staff right through your control panel.

Order home monitoring with your advanced Johnson City security system

Consult with the professionals at Vivint and order a fully integrated Johnson City smart home with the 24-hour monitoring, smoke and CO detectors, and security sensors you require. We understand the significance of monitoring which is why it comes with our popular packages. If you’re ready to enhance the protection of your home, dial (423) 537-4338 or fill out the following form to start.